1. Introduction

At MobDeals, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you shop on www.mobdeals.co.ke. By using our website, you agree to the practices described below.

2. Information We Collect

• Personal Information: Name, email, phone number, shipping address, and payment details (M-Pesa transaction references).
• Order Information: Products purchased, order history, and preferences.
• Technical Information: IP address, browser type, device type, and cookies for website performance.

3. How We Use Your Information

• To process and deliver your orders from both international (AliExpress) and local Nairobi-based merchants.
• To communicate updates on shipping, tracking, and promotions.
• To improve our website performance and user experience.
• To prevent fraud, comply with Kenyan laws, and secure transactions.

4. Sharing of Information

• We share necessary details with logistics partners, suppliers, and payment processors (e.g., M-Pesa).
• We do not sell or rent your personal information to third parties.
• We may disclose information if required by law or government authorities.

5. Payments

All payments are securely processed via M-Pesa and other supported gateways. We do not store your payment PIN or sensitive financial data.

6. Cookies & Tracking

MobDeals uses cookies to personalize your shopping experience and improve site performance. You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security

We implement appropriate security measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights

• You can request access to the personal data we hold about you.
• You can request corrections or deletion of inaccurate information.
• You may unsubscribe from promotional emails or WhatsApp updates at any time.

9. Third-Party Links

Our website may include links to third-party platforms (e.g., AliExpress). We are not responsible for the privacy practices of those websites.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here, and continued use of our website means you accept any changes.

11. Contact Us

If you have questions or requests regarding your data, contact us at:

• 📧 support@mobdeals.co.ke
• 📞 +254 701 499 849
• 🌐 www.mobdeals.co.ke